Hi,
Thank you for posting your question on Microsoft Community!
After going through your description, it appears that you have an issue computer detecting Mass storage device after installing Windows 8. We need additional information to assist you in fixing the issue. It would be appreciate if you answer the followings.
Jul 19, 2010 - I had a new hard drive put into my son's Toshiba Satellite laptop and added more memory. I bought Windows 7 and installed it onto the laptop. Open the Start Menu and click 'My Computer' or 'Computer,' depending on your version of Windows. If the mass storage device appears in the 'My Computer' or 'Computer' window, then the drivers are correctly installed and the device is ready to use. If the drive does not appear, you must manually install the drivers.
1.Are you referring to Network Attached Storage or USB storage device?
2.What is the make and model of the device?
3.What is the make and model of the computer?
Please reply with more information to assist you further, we’ll be glad to assist you!
2 people were helped by this reply
·Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
iam sorry iam not an expert.
I wrote what I read ...mass storage controller no driver installed.
HEWLETT PACKARD
MODEL PRESARIO V4000 (ER 418 DRIVER UNAVAILABLE)
also video card not installed
THIS IS THE 2 PROBLEMS INSTALLING W8
Thanks for yr help..
2 people were helped by this reply
·Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Hi,
I would suggest you to download the driver from the following link, install on your computer and check the issue status.
If you do not find the Windows 8 compatible driver, download Windows 7 compatible, install it in compatible mode.What is program compatibility?
Making older programs compatible with this version of Windows
Hope this helps!
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
2 people were helped by this reply
·Did this solve your problem?
Mass Storage Controller Driver Sony
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Storage Controller Driver Windows 10
2 people were helped by this reply
Vista Mass Storage Controller Driver
·Did this solve your problem?
Sorry this didn't help.
Mass Storage Controller Driver Missing
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Hi Carole,
Thank you for the reply.
Basically if you install Windows 10, it has a list of drivers integrated in it, ideally it must automatically install the drivers.
But if the driver is not available, you will have the same problem.
Hope this helps.
Install Mass Storage Controller Driver Windows 7
VinzDid this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.